Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"YOUR SERVICE DEPT. EMPLOYEES (JEFF, KAT, COREY AND DAVID) HAVE ALWAYS BEEN VERY HELPFUL AND ARE A PLEASURE TO ASK QUESTIONS. THEY ARE VERY KNOWLEDGEABLE AND ALWAYS WILLING TO HELP. IT HAS ALWAYS BEEN A PLEASURE TO STOP BY (STORE CLEAN AND COFFEE GREAT) THANKS AND KEEP UP THE GOOD WORK"
By: BOB St. Francisville,LA
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"I just bought my Sportster last Tuesday. The guys and girls at Harley Baton Rouge were great to me. They were very professional and knew what they were talking about when I asked questions. Even if they didn't have an answer they were quick for help form another associate which is a plus for me. They have great people skills and the dealership as a whole is a nice family atmosphere, another plus in my book. I love my new Harley and my new family at Harley BR."
By: Joshua Napoleonville,LA
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"AS A FIRST TIME HARLEY OWNER I AM VERY PLEASED WITH MY PURCHASE. THE SALES STAFF (DUANE WHITTY) WAS EXCELLANT. THE PARTS DEPT. (CORY) HAS GONE OUT OF THEIR WAY TO HELP ME FIND THE RIGHT PARTS/ACCESSORIES. OVERALL AN A+++"
By: ROBERT ST.FRANCISVILLE,LA
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"I still think HD of BR is the greatest, but I have a suggestion. When I took delivery of my Ultra, I was a bit disappointed in the ride; bumps seemed to hit hard. After reading the manual, I realized I didn't have air in my shocks. I purchased a shock air pump and brought it up to 50 lbs(I'm almost 300 pounds). The ride was like day and night--the bike has such a good ride now. Suggestion: come up with a "new owner's kit" to include a shock pump, maybe a blow dryer for when we wash the bike, and a couple of other things, like wax, chrome polish, etc. Had my Ultra cost an extra $100-$150 and I received a "new owner's kit" I would have been happy. The dealership would have not lost money and I would have had things I need right away. Also, please add air in the shocks before delivery or, better yet, have the customer use the pump for the first time and let them do it. It might be a nice touch. Just a suggestion. I still love my new Harley!"
By: Barry Prairieville,LA
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"This was the best experience we've ever had in the purchase of a vehicle (and we've purchased many over the years). Ron Davis was fantastic; he was extremely patient and, though I took a while to decide what to purchase, I always felt like he was there to help me, not just make a sale. The whole experience at HD of BR, from taking the Rider's Edge course to the purchase of our new Ultra Glide, was exceptional. Truly good management taken to the highest level. Greg Robichaux, Cale Guidry, and Deborah and Bailee in accessories definitely deserve mention for their exceptional customer service."
By: Barry and Brenda Prairieville,LA
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"I just bought my 2009 H-D FLSTC Heritage Softail from Baton Rouge Harley Davidson. I would like to thank Kristine, she help get me on my bike quick, thought that I would have to wait a several days but she got it there in two days. Laurie in finance was great. Everyone at HD Baton Rouge was friendly and helpful. Thank you all for a great buying experience. "
By: Neil Gonzales,LA
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"just moved here. had a great first experience. will be coming back. my family and i will be regular customers"
By: Anonymous Denham Springs,LA
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"THANK YOU VERY MUCH SERVICE DEPT FOR ANOTHER GOOD INSPECTION AND SERVICE.WE CAN ONLY REMEMBER ONE OF YOUR NAMES WHICH WAS JEFF BUT THANK YOU ALL OF YOU.AND WE WILL ALWAYS HONER YOUR EXCELLENT SERVICE AND WHEN WE TRAVEL COAST TO COAST WE ALWAYS SAY THE SAME THING WHISH WE COULD
GO TO B.R. HARLEY SHOP.WELL WE SURE WILL WHEN WE CAN.
YOU ARE THE BEST OF THE BEST"
By: ROSALIE/LARRY lubbock,TX
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"My wife goes into the BR HD Dealership with a friend to by birthday present (for the friend). I called them and was going to meet them there and just look at the new 08's. Bob Porter was the salesman (Highly Recommend him). Wasn't pushy, but very knowledgable, just asked what I liked in a bike, stated what I was interested in, showed me the Heritage Softail Classic, I really didn't like the spoke rims, so lead me over to the parts counter to show me my options. (Can't remember the Parts guys name, but extremely knowledgable) found the rims I wanted, stated how long it would take to order, and within 30 minutes later Cale had me in the Finance office, and 30 minutes after that, I was a new Harley Owner. Highly Recommend the Dealership, it was a Great experience, thanks to all. Kevin & Amy Young"
By: Kevin Prairieville,LA
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"I just wanted to drop a few lines in here. First thing the riders edge course and instructors are fantastic (Joel and Doug)and Greg, Troy, and last but not least Kathy. Thank you all very much... My experience at the B.R. dealership has been awesome everyone and I mean everyone has been so friendly it's now family... Cale works magic on financing I am so happy with my purchase and all the help thank you all so much... Your Dealership ROCKS!!!"
By: Frederick Baton Rouge,LA
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By: Anonymous denham springs,LA
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"Great Shop! Good Sales! Friendly People!"
By: Anonymous Baton Rouge,LA
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" I purchased my 07 Electra Glide Classic from B.R. store-Vinnie was salesperson. He was excellent-very knowledgeable and truly a joy to deal with.
I wanted to change exhaust, and after speaking with Wayne at the Hammond store, he assisted in the purchase of Rinehart slip-ons and the HD Race tuner. I couldn't be more happy with them. Richard in service was a big help- I needed to pick up my bike early (7am) so I could get to work, and he helped me get out of there quickly.
I wish to thank Vinnie, Wayne, and Richard- they are the best. I would not hesitate to recommend either of your stores to my friends and family for their Harley-Davidson purchases and service."
By: Conrad Paulina,LA
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"We purchased a 2008 Electra Glide Classic in September. Our salesman Troy was so helpful and very knowledgeable in helping us with our purchase. WE could not have ask for better service. We will refer this store to all of our friends as well as the prompt service that we received from our salesman. Debbie and Terry McConnell/Prairieville,La."
By: Terry & Debbie Prairieville,LA
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"After purchasing a few new automobiles and the experiences I had trying to get work done under warranty, I was real leary of adding the 5 year bike plan, and the 2 year tire and wheel plan to my purchase of a new Harley. I've been pleasantly surprised. I recently had a real wheel replaced because of chrome flaking and I told the service department about a nail I had pulled out of the tire. The tire didn't leak air but apparently they were concerned about the location of where the nail was because when I returned to pick up my bike, I had a new rim and a brand new tire, all at no cost to me. A big thanks out to Kristie. My next Harley will also have the extended warranty, and tire and wheel coverage."
By: gary denham springs,LA
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"We chose HD of BR because of the friendly people and the wonderful service we got when we bought our bikes. We could not get any service like this around where we live. We shopped around and called Kale and told him what we found and he laughed and said to come and see him. We went picked out two bikes,a sportster and an ultra classic on Wednesday evening. On Thursday evening Kale called,told me the note and I could not believe what he said. Saturday morning we picked up the bikes and was treated like we never have been before, it was the best experience we ever had buying a bike. Thank you, Kale, Vinny,and Joe. PS they did not have enough stars in the rating."
By: Justin Houma,LA
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"My wife and I have had a great experience with your personal every time we come into either of your stores. We usually shop your hammond store and everyone is always very helpful. We can only have the highest respect for the way you manage your dealership and your personal. THANK YOU. "
By: dale bogalusa,LA
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"This is my 4th Harley to own, the last one prior to this one was a 1980 Harley Lowrider,,,,,I was VERY pleased and VERY impressed by the sales person Mr. Bob Porter, he guided me through each step and kept me posted on the progress. He was very knowledgible on the bikes and made sure that I made the right choice. I am VERY proud of my 2007 Electra Guide Classic. Thanks Bob and Harley Davidson of Baton rouge. We shall be friends for years. Glenn"
By: Cecil Glenn Saint Francisville,LA
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"From the time I walked in the door until I left with my new bike, Everyone I delt with treated me like family. Troy, who sold me my bike, kept everything I told him in mind when helping me decide on what to get. Not once did he try to push me toward something I didnt like. I just want to say thanks for such a great experience and I know where I will go in the future for anything I need for my new bike. THANKS"
By: VAN WALKER,LA
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"excellent buying experience. no pressure, happy to help and knowledgeable staff. Very pleased with purchase.
(sorry, I don't fully trust any service dept. factory certified or not)"
By: Carl Denham Springs,LA
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"I just wanted everyone at HD of BR to know we bought our Road Glide today and the experience was wonderful. Bob in sales was fantastic with all his knowledge of the bikes and Terry in finance was great. We also enjoyed meeting Gene in parts and Stephanie in the clothes department. Everyone we met was so helpful and friendly. I really could not ask for a better day, and last but not least, The ride of our new Road Glide is terrific. Thanks to all! Your help and support is most appreciated."
By: Teresa Prairieville,LA
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"I've buy several motorcycles over the years. Never ever have i been treated like this. Your dealership treated my wife and i as though we were a part of a big family. All the questions we asked were answered with a smile. Everytime we enter the store we are always greeted with a friendly hello. My sales person was Kathy and a lot of help from Greg. We are very pleased with our 07 Ultra Classic. I would highly recomend this dealership to anyone who is remotely interested in buying a new or used bike. I'm sure they will have an experience of a life time. The dealership and it's staff are outstanding."
By: Willard Baton Rouge,LA
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"My overall experience in the Baton Rouge store continues to be outstanding! As a new rider, Vinny put me on to the correct path for success by taking the Riders Edge Course and renting a few bikes before buying. The course was excellent and very professionally done. It wasnt a "gimmie" course and was challenging. I plan to rent a few bikes and then make a purchase. Greg, Vinny, Kathy, Mrs Deb and Cassie have gone out of their way to make sure my harley experience is the best possible. Keep up the great work!!!"
By: Kevin Baton Rouge,LA
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"Best damn purchase experience I've ever been thru,great bunch of people who's only concern is YOU"
By: stephen denham springs,LA
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"I just purchased a 2007 Electra Glide Ultra Classic Firefighter Special Edition.This was the most pleasurable purchasing experience I have ever had. The staff at Hd of BR are the greatest in every way.Everyone went above & beyond to assure everything went smoothly.My purchase started with John in sales (Super Guy ).For my long list of add-on accessories I was assisted by Jed,David in parts,Mrs. Donna, and most of all Greg Robichaux. Greg followed my purchase from order to delivery.Terry in finance was a pleasure to deal with.You have a staff of employees you should very proud of.They are truly an asset to your dealership and Harley Davidson.Your entire dealership is a true definition of " Customer Service " ."
By: Michael Maurepas,LA
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By: Scott Baton Rouge,LA
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"This was my first bike that I purchased, ever. I had an idea as to what I wanted. Vinny helped me to find the right bike that fit me like a glove. He could have steered me to something bigger & more expensive but instead he honed in onto what I was looking for & helped me find the perfect bike. The customers that I met there made me feel like part of a FAMILY not like the new kid on the block that I was."
By: Bruce Chalmette/St.Francisville,LA
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"This was my first bike that I purchased, ever. I had an idea as to what I wanted. Vinny helped me to find the right bike that fit me like a glove. He could have steered me to something bigger & more expensive but instead he honed in onto what I was looking for & helped me find the perfect bike. The customers that I met there made me feel like part of a FAMILY not like the new kid on the block that I was."
By: Bruce Chalmette/St.Francisville,LA
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"I bought my harley from the Baton Rouge store, but I was wondering if I can use the coupon book they gave me in the Hammond store since I live only 3 miles from them. Please let know. Thanks ... Mr. Fontenot - Your coupon book will be honored at our sister store in Hammond - Please call our Sales Manager, Cale Guidry with any additional questions."
By: Urban Ponchatoula,ME
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"I have been to the dealership several times and have always been welcomed and treated like I was a part of a family. I did not purchase my bike from here, but I will purchase my next one here. I always enjoy visiting the B.R. Dealership if for nothing more than just to say hi and mix and talk to others, they're always friendly and open for conversation or ready to help with my needs.
Thanks Baton Rouge H.D
Leroy Canezaro Jr."
By: Leroy Maringouin,LA
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"I wanted to send an email to Malcolm. I have bought three new Harleys at this dealership since 1997 and have never had a problem with service until recently. My bike was in the shop from May 1st through May 4th for some warranty work. Last weekend (May 20th and 21st) was the first opportunity I had to ride it since it was in the shop. On Sunday, I broke down in French Settlement, La. and had to call a friend to pick me up with a trailer. Monday, May 22nd, I dropped the bike off at your dealership. I thought the problem could have been attributed to the previous work that was done and expected the service department to at least look at it to see what had happened. On Wednesday, the 24th, I called to see if it had been looked at and was informed by one of the service desk guys (not Sam) that my "appointment date" was June 20th. Needless to say, I was not positively excited. I want to thank Donna, Sam and Greg Robichaux for taking a personal interest in my recent "Service-Related" experience and getting the results that I have been accustom to receiving. If it were not for these three dedicated and sincerely caring individuals, I might possibly have never set foot in this dealership again. Sam is a true asset to your service organization and I hope you appreciate his dedication. He possesses a quality that many in the service department do not. I'm not sure what Sam's official title is, but it should be "Customer Service Relations Manager.""
By: Darvin Denham Springs,LA
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"HARLEY DAVIDSON OF BR WAS AWESOME!!! WE WALKED IN AND GOT EXACTLY WHAT WE WANTED, PLUS LEARNED ALOT OF THINGS WE DIDN'T KNOW. GREG AND DEBORAH WERE WONDERFUL; THEY GOT US THE BIKE AND THE GEAR WE WANTED. NOT ONLY DOES OUR BIKE LOOK GOOD BUT WE LOOK GOOD RIDING IT. I NEVER THOUGHT I WOULD WANT A HOG, BUT NOW I'M A TRUE LOVER. "
By: ASHLEY BATON ROUGE,LA
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"Once again this Dealership has went above and beyond. I brought my Classic in to have the CD player checked. Julie kepts us updated on the progress because we were waiting on the bike. Julie explained everything that was done to our bike and if it didn't resovle the problem just to call and she would contact the factory. Today I was surprised by a call from Julie just to check on the work that was doneand told her everything was fine. The phone call was the real reason behind this comment.This is why I ride
2 1/2hrs. to get service done because with this dealership the customer really does come 1st. "
By: Karl Wesson,MS
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"Well, it was time to have some work done on our H.D. and as usual we rode to Baton Rouge Harley Davidson and went into the service department. Calculated our miles and said, well it is time to do some things. After discussing different options with the professional staff we gave them the keys and said we'll see you later. They performed the work, as usual, with the utmost integrity. Our Road King runs, sounds and operates like it's brand new again. We can't thank you enough, as usual, so we'll start out by thanking the service manager DeWayne and staff Sam, Pete, Julie, Richard and the tech. Rob Rangold. Thank you ALL for wonderful service from great people, the best of the best. Also, thank you Deborah for introducing us to the Loyalaty Card and what a great idea. We are looking forward to the opening of the new Hammond store, as we're sure it will be operated as professional as the Baton Rouge store. Now if you would only build a new one in Texas it would be an asset to all of us Harley riders here. Regards, Larry and Rosalie - Spring, Texas "
By: LARRY & Rosalie Spring,TX
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"I have been to a lot of H-D dealers all around the USA. You can belive me when I say that Baton Rouge H-D is the best dealer I have been to. The people there, sales, clothing, parts, service will go out of their way to help you get what you are looking for. I thank each one that has helped me to purchase my new Ultra Classic. If you don't visit them ( BR H-D ) you'll be missing out on a great experience. "
By: Kennith & Sandra Houma,LA
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"Hey... Just wanted to make a comment about Julia at your service desk. I feel she is a real asset to your operation, good personality, knowledgable, does not mind
at all getting her hands dirty... and most of all handles herself professionally... Also, If she does not know the answer for something, she goes and ask, instead of making something up, (which is noticable if you know anything about motorcycles....
Just wanted Malcolm to know this, needs to keep her happy."
By: Dennis Mandeville,LA
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"Have not used service dept. yet. But feel pretty sure they too will be exceptional."
By: glen slidell,LA
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By: Kevin slidell,LA
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"Everyone made us feel like family. The dealership has such a relaxed atmosphere and it puts you at ease. Joel and Bill taught us how to ride. Ronnie helped us in everyway possible to pick out the right kind of bikes for us. Terri made the financing a breeze and Peter explained evrything before we even had a chance to ask when we took delivery of the bikes.
Go ring the bell! The road starts there!!!!!!"
By: Pamela & Mike Pearl River,LA
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"All around fantastic experience. They blew their competition away with their hospitality and service.
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By: Tim Destrehan,LA
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"On 8/26/05, I was going from Orange Tx to Fort Walton FL on Ih10 and the rear tire on my 1997 Sporster went flat at about 8:00 am. I called home and had my wife look on the internet for a HD shop in Baton Rouge.She got your number.I called and you sent a truck to pick myself and bike up. Put a new tire on. You did very well Thanks alot. H.W. Aaron"
By: Howard Orange,TX
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"ONE OF THE BEST SERVICE DEPARTMENT'S I EVER USED. THEY ARE FAST, FRIENDLY AND VERY UNDERSTANDING. KEEP IT UP!!!! PLUGGA"
By: PLUGGA PRAIRIEVILLE,LA
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"THANKS AGAIN DAVE, SAM AND YOUR CREW. ANOTHER VERY COMFORTABLE TRIP AND NO PROBLEMS THANKS YOUR SERVICE, AS USUAL WHEN WE RIDE THOUSANDS OF MILES ON TOP OF OUR ROAD KING CONFIDENT THAT IT HAS HAD THE BEST SERVICE BY THE BEST PEOPLE IN THE BUSINESS. SEE YOU SOON. WE ARE OUT OF HERE HEADED FOR THE VALLEY.
REGARDS - ROSALIE AND LARRY
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By: Larry Spring,TX
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"we just bought a motercycle from yall it was one of the best experiences if not the best we have ever had anywhere & we had our other motercycle serviced with yall & the service was as well super everyone there went out of there way to make us happy & take care of all of our needs & i just wanted to tell everyone there thanks again "
By: glory& barry saint amant,LA
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"this is an awsome dealership couldn't have been any better people to buy my first Harley-Davidson motorcycle from. They made it truely a great experience.
Thanks
Doug Beard
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By: Charles Denham Springs,LA
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"I had the best time there , it was like I was not even buying a bike ( I was just one of them ). I will be evry glad when they open there new store in Hammond , it will be like my 2ed home
thanks"
By: Jerry W. Ponchatoula,LA
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"Everyone at the dealership has been very professional and very helpful. Thanks to Robin and Jeff for helping my dreams come true !"
By: TERRY ST. AMANT,LA
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"I bough my 2002 FXD Superglide new from H/D of Baton Rouge and have only had good experiences with them since 2001.
I have my bike professionally maintained at H/D of Baton Rouge and would highly recommend them to anyone looking for an honest straight up dealership."
By: Wallace Tunica,LA
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"We love the baton rouge store, we can find anything that we need.We only have had our bike since march 2005,so we love harleybr."
By: Bruce Hammond,LA
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our experience renting two Baggers could not have been more pleasureable. Greg Robichaux was true gift to us. He made our experience most pleasurable. He mapped out a terriffic ride, to include the Prison, Oak Alley, and Laura's Plantation. We met the owner of Lola Blue's restaurant. We enjoyed hearing about St. Francisville from her. Greg shared our enthusiasm when we returned the equipment. We were treated as if we were a guest in his home. He is the epitome of what one would expect from a premium Dealership. We would like to thank Greg for making our vacation and the whole rental experience very enjoyable."
By: James Wauwatosa,WI
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"We have been to over 20 Harley Davidson garges in 19 states . Some were fine also some should not be open However my husband and I always say the same thing we will wait till we go to Baton Rouge Harley. They are the best of the best Also those 20 garages was just in 05"
By: Rosalie spring,TX
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"We went to 9 bike dealerships including 3 other HD dealerships, and bought from here because we felt welcomed and felt like eveyone we spoke with loved their job and wanted us to love our bile just as much. I think if we had ever said that we did not LOVE our bike, anyone that we dealt with would have said "Don't buy it. We'll find the right one." It was more than a purchase. I felt like handing out cigars for our new baby, and that excitement was shared by the whole shop. We routinely drive to BR for service even though there are 2 HD shops closer. The personal service sold us on Harley Davidson of Baton Rouge."
By: Heather Covington,LA
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"We have bought two bikes from H-D of Baton Rouge and one from another dealership. I can say without a doubt that buying a bike somewhere else was a terrible mistake on our part! The other dealership management were not very professional and their service department was not even close to being on the same level as the master technicians at H-D of BR. Lucky for us, the guys at BR accepted us back with no questions asked and I can promise you that we will NEVER deal with anyone else! That is, until their sister store in Hammond opens in the summer!"
By: Dena Roseland,LA
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"Harley of Baton Rouge goes the extra mile for its customers making sure that each one feels like "one of the family".
From sales, to service, to merchandise and even rentals everyone greets you with your name and a smile. Truly a great way to do business.
Even though there are two dealerships closer to my home the ride is worth the trip. I know when I want or need something Harley i'll be able to get it and get it done right the first time, on time, at a reasonable cost.
Harley of Baton Rouge is recommended, by me, to everyone. "
